Frequently Asked Questions
Everything you need to know about your next climb.
What is the weight capacity of Little Giant ladders?
Most of our professional-grade ladders are rated to hold up to 300 lbs (Type IA) or 375 lbs (Type IAA), ensuring maximum stability and safety for heavy-duty tasks.
How long does shipping take for large equipment?
Standard ground shipping typically takes 5-7 business days. Due to the size of our ladders, we use specialized freight partners to ensure your order arrives in perfect condition.
Do your ladders come with a warranty?
Yes, we stand by our craftsmanship. Most Little Giant products include a limited lifetime warranty against manufacturer defects, giving you peace of mind for years to come.
What is your return policy?
If you are not satisfied with your purchase, you can return your ladder within 30 days of delivery. The product must be in its original packaging and unused condition.
Can I use Little Giant ladders on stairs or uneven ground?
Absolutely. Many of our models, such as the Velocity and SkyScraper, feature independent height adjustments on each side, allowing for safe use on stairs, curbs, and sloping terrain.
Are replacement parts available for purchase?
Yes, we offer a full range of replacement feet, palm buttons, and lock tabs to ensure your ladder remains safe and functional throughout its entire lifespan.